A few questions.
Clear answers.
Getting started
Do I need a developer?+
Setup is available for CartCore, WooCommerce, Shopify and Funnelish. You need access to your store and the credentials for your ad platforms. See the setup steps.
When does tracking start?+
New events are sent once your store and pixels are connected and your trial or subscription is active. Reporting times vary by ad platform.
Which ad platforms are supported?+
Meta Conversions API, Google Ads Enhanced Conversions and Pinterest Conversions API. Explore the integrations.
Tracking & delivery
How does it work with my existing pixel?+
Track Atlas adds server events alongside your browser pixel. Shared identifiers help supported platforms deduplicate the two sources.
Will it slow down my store?+
Server-side delivery runs separately from your storefront. Shoppers do not wait for ad platforms to receive events.
How is shopper consent handled?+
Tracking follows the consent state supplied by your store integration. Your store’s consent settings still apply.
What happens if delivery fails?+
Temporary failures are queued for retry. Review delivery status and errors in the dashboard. See event diagnostics.
Reporting & store access
What can I see in Summary?+
Store sales, configured costs and available Google Ads and Pinterest reports. Choose your metrics and arrange them in custom sections. Explore Summary.
Can agencies manage multiple stores?+
Yes. Access multiple client stores from one dashboard. Each owner controls access, and their subscription covers the stores in their account.